Preguntas Frecuentes

How do I know if my reservation has been effective?

We will send you a confirmation as soon as possible (usually between a few minutes and 24 hours) after your reservation has been paid.

You can also access your orisonhostel.com account, send an email to hellomanagua@orisonhostels.com, send an email through the contact form

Is there a time limit to make a reservation through our website?

No, make your reservation whenever you want.

Can I make a reservation on behalf of another person and pay with my credit card?

Yes you can.

Can I do Check-in with the reservation of another person?

No, only the holder of the reservation can make use of it, must carry an appropriate identification, as well as their companions if they have them, only this way you can check in.

Is there a shuttle service to and from the airport?

Yes, and this service can be FREE with consumption of $ 499 for your stay.

Tell us the time and number of your flight and we will wait and transport you to the hostel no matter what time you arrive. We will also take you to the airport when it is time for your departure.

There is a $ 20 charge for waiting and transporting you from the Airport to Orison Managua. And a $ 10 Charge to take you back from Orison Managua to the airport.

Do you have safe deposit boxes?

The hostel offers bedside tables with keys for the EXCLUSIVE use of the guest, that is, NO ONE ELSE, has that key. The use of the closed drawer gives you a level of security that can give you peace of mind.

The use of the drawer with key is FREE. The only condition is that you leave the 2 keys in the drawer lock. If the keys are not in the lock at the time of check-in, there is an additional charge of $ 3.00 because we will have to change the lock.

Do they have attention in another language besides Spanish?

Yes, some of our associates speak English, but we also use Automatic Translation applications, so you will ALWAYS be Attended and understood.

What are the hours of Operation of the Hostel?

We work 24 hours a day, 7 days a week, 365 days a year, however our Main Doors close at 7:00 p.m. and they open at 7:00 a.m. but we are always here to open the door whatever the When you arrive or want to leave or leave to re-enter, there are no limitations on entering and leaving the hostel.

What is the check-in and check-out schedule?

Check-in time is from 11:00 a.m. however, you can register at any time. The check-out time is at (10:00 AM)

What happens if I arrive before check-in time?

You are always welcome.

If we have room availability of the type of your reservation, we check in and take you to your room.

If there is no availability, we can take care of your luggage until check-in time.

But in the meantime, take a seat, cool off with cold water (it’s free), we can move forward with the check-in process, with the payment of the service (if it’s still not paid), etc.

Once the Check In process is completed, and it is not yet time (and there is no room availability yet):

  • We will take care of your luggage.
  • You are welcome to the common areas of the hostel,
  • Go up to the roof you will like the view and there is where you can rest while you wait for your room.
  • At 11 or before we will install you in your room.

You are in home, you are always WELCOME …

Can I check IN QUICK if I get Very Tired?
  • If your reservation is per day: With a Deposit of 50 Dollars or 1,500 Cordobass
  • If your reservation is for hours: With a Deposit of 30 Dollars or 1000 cordobas.
Do I have to leave any Guarantee or Deposit during Check In?
  • You do not have to leave any Deposit or Guarantee. But if you want a faster service, (Check in Fast for example), or consume and not have to pay in advance or at the end of consumption, it is more appropriate to leave a Guarantee.
The rooms have air conditioning?

Yes, we have rooms with Air Conditioning, check Additional Services

Does the Hostel Have Parking?

Yes, it is Public Patrol MONITORED all the time, 24 hours.

Do I have to pay for the surveillance of my car?

No, if your stay in our facilities is in the day until 8PM.

In case your stay is prolonged and / or you must leave your car for a whole night, charges may apply

Can I smoke in my room?

No, but we can accommodate a smoking room for you. The smoking room DOES NOT HAVE ADDITIONAL CHARGE, but smoking in the room that is not allowed smoking has a Room Cleaning Fee

You can also smoke in the designated smoking areas on the roof. Orison Hostel is eco-friendly. Please read the no smoking policy in Terms and Conditions.

Can you store my luggage after check out?

Of course we can! For the first 8 hours there are no extra restrictions or charges for the storage of your luggage. After 8 hours there will be a charge of $ 3 per day / item. Stored luggage can only stay for a maximum of 10 days, if the luggage is stored more than 10 days without notice from the owner, the items become Orison Hostel’s property.

Is it allowed to cook at the hostel?

Yes,  you can cook in the self-service module that is on the terrace, in this module you will find what you need to cook and store what you require in the refrigerator.

After using the items of the Module, please leave everything clean and washed.

Cooking is not allowed in the rooms.

What are the benefits of having an Orisonhostels.com account?

You can see your reservation at any time, Check the amount of products and services that we provide or have consumed, Receive Special Offers, coupons, etc …

Is the hostel safe?

Yes, Orison Hostel has a Surveillance and Security system 24/7 all 365 days a year. But Most Important: Our Neighborhood is Safe, Contiguous to Dollar Rent a Car and important National and International Banks.